Caroline Kersten

Caroline Kersten has over 10 years of experience in the areas of HR strategy, change management, personal development, (team) coaching, competence management and performance management. She combines experience as a management consultant with HR operational and consulting skills. In 2011 she joined Leverage HR as Partner and is dedicated to increase the number of female leaders, notably in sectors where women leaders are typically underrepresented. Together with firm partner Sapna Welsh, she co-authored her first book, Worldly Women – The New Leadership Profile, which builds on existing women’s leadership development methods and supercharges them with a fresh perspective – working and living abroad – a powerful leadership development tool.

She has worked with both profit and non-profit organizations in different nations, including Coopers & Lybrand, KPMG, De Lage Landen, Dutch Ministry of Justice, technology start-up Civolution and the Academy for International Education.

Some of her successes include:

  • Transition coaching of merging organizations (including a.o. harmonizing HR policies, redundancy process and retention policy)
  • Management team coaching to improve interpersonal and communication skills;
  • Development and implementation of HR policies, procedures and instruments for a spin off organization and an organization that left the shared service centre.
  • Led a global culture change program, aimed at growing managers’ skills and competencies to cultivate a high performance culture. This increased employee satisfaction and resulted in 100% performance reviews and differentiated rewards.

Dedicated to increasing the number of female leaders:

  • Completed first of its kind research on professional women expatriates
  • Frequently speaks on the topic of global women’s leadership at various conferences and panels ranging from Warsaw, Poland to Constance, Germany, as well as delivering webinars with global reach.
  • Published articles and blogs on global women’s leadership (T&D magazine, SHRM Global HR Trends, The Women’s Book, and other online magazines around the world)
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