Caroline Kersten has over 10 years of experience as HR manager in both profit and non/profit organizations. In 2008 she started her own consulting business, Kersten HR Consulting, advising and supporting businesses in HR and organization development. In August 2011, she started a partnership with Leverage HR, co-authoring a book filled with ground-breaking research on Women in Senior Level Expatriate Roles (WiSER).
She is an experienced HR Consultant in the areas of HR strategy, change management, personal development, (team) coaching, competence management and performance management. Having been both Consultant and HR Manager, she combines operational, generalist experience with consulting skills. She is fluent in four languages (English, Dutch, German and French).
Some of her successes include:
- Transition coaching of merging organizations (including a.o. harmonizing HR policies, redundancy process and retention policy)
- Management team coaching to improve interpersonal and communication skills;
- Development and implementation of HR policies, procedures and instruments for a spin off organization and an organization that left the shared service centre.
- Development of a training program to improve the performance management culture (including a.o. employee coaching, giving and receiving feedback, goal setting).
Caroline holds a Masters degree in European Studies and a Masters Degree in Dutch Law from the University of Amsterdam, as well as an LL.M. in European Law from the College of Europe Bruges. After having worked for 5 years as a legal / business strategy consultant, she changed careers and started working as an HR professional. She holds different certificates from additional trainings she successfully concluded in the fields of human resources and change management.
Caroline is member of the Finance & Personnel Committee of Bonn International School. She previously chaired the Complaints committee of a Dutch non-profit organization for physically and mentally handicapped people.
Caroline was born in the Netherlands and has studied in France, the Netherlands and Belgium. She worked in Belgium and the Netherlands, before moving to Germany in 2009. Caroline lives in Bonn, with her husband and two children.